Flexible – Professional – Confidential

Online support
For a wide variety of reasons, many people who experience or witness a crime find it difficult to talk about it in person.
Since spring 2011, the counsellors employed at our counseling center in Oldenburger Strasse have also provided online support. No matter whether people have been involved in a burglary, a mugging, domestic violence against men or any other acts of violence, those seeking advice can decide for themselves what to reveal about their situation and whether they remain anonymous. The only requirement is to register on the advice website. At present, we regret that we are only able to provide advice in German.


Using a personal, password-protected account, victims and witnesses can write emails to our team and read the replies that are sent. The online support service is free, and all data are protected on an external server.